Frequently asked questions
What is the return policy?
What is the return policy?
We offer a 30-day return or replacement guarantee if you’re not satisfied or if there’s any issue. As well as 2 year warranty.
How long does shipping take?
How long does shipping take?
We offer free international home delivery with tracking.Orders ship within 5-7 business days.
Can I get my watch serviced?
Can I get my watch serviced?
Yes. VORTEX offers professional service and support for your watch, each watch comes with a two-year warranty + 30-day money-back guarantee.
To submit a service request, please contact:
vortexwatches.contact@gmail.com